SERVPRO of South Redlands / Yucaipa / North Riverside City / Big Bear / Lake Arrowhead / NE Rancho Cucamonga - Redlands, California

Lonjemarieswisdom Aina

All of the workers including Adolfo, Brendan, Danny ,Cesar ,Juan were very very professional, on time ,had AWESOME positive energy they did excellent excellent work I loved every single second that the men were here. They made me feel valued, appreciated,I didn’t get on their nerves asking questions . I did my best trying to make their needs met by giving them water, , and letting them use the restroom and providing and letting them use the restroom ,and providing a workspace for them, etc,and I was also very kind to them as well. One of my favorite parts was their positive energy. They brought while doing the work, and I absolutely loved seeing the men laugh together and hearing Danny and Cesar laugh and sing! I would definitely recommend ServePro to anyone!

SOROOSH EHTESHAMI

I had a demolition and mitigation work for water damage and mold completed by Serpro of South Redlands/Yucaipa/North Riverside/Big Bear/Lake Arrowhead. They gave me a fair price - I had other bids as well. They fit me in to meet the urgency of the issue, did the work on time, and within budget. Their work was done with excellent quality and I am very happy with the results. The staff returned my calls quickly and answered all my questions. Overall, a very professional team. I would use them again and recommend this organization for mold demolition and remediation. S. Ehteshami

Joe Chairez

Team has been wonderful to work with!! Our PM, Juan, has great communciation skills to keep us informed regarding scheduling, product procuremet and scheduling of trades. This has made our repair project run smooth!!!! In addition, ALL trades have been extremely profession and respectful, along with doing beautifil work!!! Great work ServPro!!!!!!

I will post pics more!! But wonderful work!!!

Nov 23, 2023.
All work completed and just very minor pick-ups!! Drywaller and Finsihed Carpetry/Painters subs did AN EXCEPTIONAL job!!!!! Very happy with the finished product!!! Team lead Juan Sanchez heard our concerns throughtout the process!! Great team leader!!! Job ran smoothly and truly addressed our concerns and phasing of the project!!! Great job Juan and his crew!!!!!

Janet Troxel

The service was fast and efficient, and easy to schedule. After the roof leak, they removed part of the wall and ceiling, and used dehumidifiers in the area with the water damage. I haven’t had the reconstruction part yet, so more to come.
Update: Drywall and texturing were installed in one day, very efficiency, and looks good. Just need the painting still.

Brandy B.

First, I want to thank my agents at AAA home insurance for responding so professionally, promptly and compassionately. I have them to thank for putting me in touch with the awesome team at SERVPRO South Redlands! They responded quickly, professionally and I always knew I was in great hands. I love how they kept in touch with me to let me know what the next step was and when it would take place. I always knew who I could call if I had any questions or concerns. They sealed everything off, put down mats to prevent dirt being tracked in and cleaned up everything afterwards. Our water heater had a slow leak which affected the area around our water heater in our garage, our downstairs bathroom baseboards and our downstairs walk-in closet. They removed only what was affected, dried up the moisture, used a spray to mitigate for mold growth, and then did a beautiful reconstruction!! José is a master at what he does!! He made it look “like it never happened”! I am so impressed with our SERVPRO team! I will recommend (rave about) them to anybody who needs their services. I have included before and after pictures. Thank you, SERVPRO South Redlands! You made my family and me very happy. You made a stressful situation go so smoothly! You truly live up to your slogan!

Irma’s Honest Daughter

When my house an emergency water catastrophe which ended up including the whole house eventually Serv-Pro was their within minutes to start the clean up and drying out the wet surfaces. Everyday someone would be checking on things and when able started to assess the damage so my insurance adjustor got what he needed to start funding the projects for repairing and restoration. Thank you Serv -Pro and Team Jeffrey

Mindy Zamorez

I would like to take a moment to express my gratitude and satisfaction with Marissa Kramer, Contents Manager with ServPro So. Redlands, who handles the contents/clean up of my belongings after my garage smoke fire. Marissa’s dedication and attentiveness throughout the entire process was truly amazing.

Marissa checked in with me very frequently during the long, drawn out insurance claim process. Her professionalism, friendliness, and genuine care for her clients was evident in every interaction. She went above and beyond her efforts to secure the job, ensure everything was handled accordingly, and all the while, keeping me at ease about the whole process.

I am beyond happy with Marissa and the exceptional service she provided and continues to provide me. I highly recommend Marissa and the SevPro So. Redlands team.

Thank you, Marissa, for your outstanding service and for making a challenging situation much more manageable.

I also want to give thanks to the Restoration team, Mike and Juan. I am impressed with their efficiency and response. I needed the repairs to be completed quickly and they most certainly came through on their promise. This was a BIG factor for me and I am thrilled they finished in the agreed upon time frame. My garage looks as good as brand new. Every aspect of the repair was addressed with precision. I have full confidence in the durability and longevity of their work.

Thank you, Juan and the Restoration team for your hard work. I recommend this team any day!

It is my hope to never need restoration work again, but if I do, I WILL call ServPro So. Redlands!

Rich Gomez

Working with ServPro has been great so far. They are professional, clean up after themselves. and take the time to explain and answer quesions. I am looking forwad to the next phase of this project working with ServPro.