Front Street Clinic - Silverdale - Silverdale, Washington

Ashley A.

Do not go here. The people here only want money and couldn't care less how they get it. Not to mention using you as an unsuspecting guinea pig for new medications without telling you so.

The physician I saw, Kim Young Oak, admitted to not know what was wrong with me but still gave me medications without trying to figure out why the previous diagnosis could be wrong and why the medications she was giving me weren't working. She ended up putting me on a medication that was so severe in reactions I almost lost my ability to communicate and in her brilliance, instead of weaning me off of it, told me to quit cold turkey. That took me 7 months to recover from! And yet the minute their billing department forgot to bill me for something, all hell broke loose.

She had the audacity to spend an appointment, that I paid for, telling me how busy she is and that she can't help anyone without them paying and how everyone wants something from her. Even though it was the billing departments fault for not using my debit card on file to pay the 80$ fee for her to sign a paper for me for FMLA (and that's WITH insurance!) They blocked my number when I called too much asking for the paperwork and put me on indefinite hold if I called from another phone.

Then, 7 months after not seeing or scheduling any appointments, as I am seen by a new doctor not from Front Street Clinic, I got an email stating that i was scheduled for an appointment in august! I had to call and cancel so I wouldn't be caught with a 200$ no show fee for an appointment I never wanted!

DO NOT GO HERE!

No O. Y. K.

I've been seen by 2 different psychiatrists at this clinic location. The first experience was so bad that I wouldn't see anyone again for a few years. It doesn't look like he's still there, but the last one I saw for TMS is. She made accusations with zero proof in the form of an email. Then, she had her office staff call me and follow up on the accusation. I hope she's more careful of what she says and does now, especially working in the mental health field. May be time to retire.

Lori G.

I am writing on behalf of my daughter because the very thought of writing a review or calling and complaining gives her more anxiety then she had before starting counseling at Front Street Clinic. She saw Danette who, when she was available, was "fine". However, more often than not, Danette would call out or cancel the appointment at the last minute. Sometimes my daughter would wake up to find the cancellation on her phone, but one time, she got the cancellation call as she was driving to her appointment. My daughter did miss one appointment (she overslept). She knows it's wrong to miss appointments so she's not justifying her behavior, but as a result, Danette has now cancelled her as a patient.
So, it's OK for the therapist to cancel numerous appointments at the last minute but because the patient misses one appointment, you cancel them? Way to help those in need of mental health treatment. She's mentally "OK" right now but I worry about when she's not because she said she would never go back to Danette because of how she was treated. That is very sad to me.

Cj S.

I am so thankful for this clinic! I have 2 children that needed help with medication and therapy. We were able to get testing done, find a medication provider, and start therapy sessions. The front desk staff are always welcoming and helpful, it amazes me that they can provide so many different services all in one clinic. Thank you!

KD

I have nothing but the utmost respect for the Front Street Clinic. Their counselors, providers, and all the office and support staff have been nothing but stellar. I first learned of Front Street Clinic 7 years ago when a friend recommended their services. I had a wonderful family experience with a positive outcome.

Recently I have found myself in need of mental health services for myself and my family. Due to the wonderful experience I had in the past I reached out to Front Street Clinc. My family and I have been going regularly for the past several months. I have noticed tremendous growth with myself and my family, strongly in part from the outstanding mental health services provided. Danette in Silverdale is an amazing and very professional counselor. I’m very thankful for her support and guidance, as well as all of the friendly and encouraging front office staff.

KUDOS TO YOU!! Keep fighting the good fight!!

Teresa M.

Life and family saving! My daughter has been seen at KMH and PCHC whose treatment was drugs, drugs and more drugs. And not specific to the patient. Made a deal with my daughter to try Front Street Clinic. If she continued and changed her behavior, I would continue to pay (not covered by medicaide). She has changed! She and we are happier, work as a team and she is growing to really believe in herself. They have done a lot to help her help herself. I want to thank all members of that staff for a great job. I am a nurse and know a little about psychiatric drugs. The professional prescribing and adjusting her meds is good. I just wish she would listen to my daughter's concern about increasing her doses so quickly, it is causing her more anxiety (no, I'm not trying to enable). It's a blessing to be a close family after soooooo many years. They have done wonders. THANK YOU!
BTW, when you read the "1" star reviews, check out those person's reviews about other places, they generally are not happy with most businesses and possibly with life?

Amanda E.

Forever grateful for Laken Vargo for helping me through my anxiety and depression! Being able to feel 100% comfortable with him my first session was a huge sigh of relief. If you're reading these reviews in hopes of finding a counselor I could not recommend Laken enough! Thank you Laken for everything!

Austin N.

My family has frequented this place for the last three years, their care as been exceptional. Mrs Kim Young Oak put alot of hard work into my families case and even referred us to other providers for individual therapists. TMS treatment was also fantastic and a great option for those it works for. Our TMS technician Kim has been incredibly effective in working some of our family through the TMS process. Thank you so much Front Street Clinic!