DriveSafe Driving Schools - Boulder - Boulder, Colorado

Veronica C.

I normally don't write reviews but after seeing some of the reviews, I thought I would write my first. We signed up at the Boulder location and had no issues; from the sign up to the final test. The instructors were great, my grandson had Brent and Alyssa as his instructors. They were both patient and built up my grandsons' confidence driving. The front office staff were incredible! They took time to search for appointments that worked with our hectic schedule. They typically book up for drive times so we planned and scheduled our drives a couple months in advance. I don't know why the negative reviews but for our family, they were AWESOME! I would highly recommend Drive Safe! Thanks! VC

Larrimie S.

This place is a scam! They find illegitimate reasons to fail you so they can reschedule and charge you for multiple tests. They bring up rescheduling before you even get your drive started. Don’t waste any money on this racket. Find a better location or another company.
-UPDATE! Upon going the very same day and passing the test at another school, I begin the process of updating my permit to a license on the dmv app. I’m informed of an outstanding balance and a number to call. The woman tells me that the school placed a 30$ lien on my license for failing two tests after charging 90$ per test mind you. In my opinion it’s obviously out of retaliation for not taking a third test with them. When I called to discuss the charge the drive safe team hung up on me and forwards my calls to voicemail.

Monima M.

The customer service is so bad, specially the boulder one. The lady (who was at the reception yesterday 09/14) was very very rude and they don’t listen to you. For some personal reason we had to cancel out purchase so we went their and told her on 08/30(the same lady who was at the reception yesterday) she told us she will submit a refund request so we came back. after 7 days we received nothing and we called the main office and they said their is no refund note for you for anything. I was so shocked and then she put the request. Yesterday when we told her it’s been 14 days (as we asked for refund at 08/30) and she tried to put the blame on affirm(as we made the purchase through them) and barely listen to the problem. Thank god we got the refund after going to the store 3 times and called them multiple times. Do not go there if you are not from here. Her face yesterday was so cold and the way she was looking at us was so scary that we did something wrong

Lesley R.

My daughter took her driving lessons here and her test. Positive experience overall.

Michael M.

I cannot recommend DriveSafe. Enrolled my oldest child in the program, completed all phases through classroom, instructional driving, and driving test. Was at the desk at the DMV only to find out DriveSafe did not submit/correctly submit the instructional hours and my child could not be issued a license without that DriveSafe submission. Drove to the Boulder DriveSafe office to see if something could be done. They could not fix the issue and offered a dismissive and snarky response to my exasperation, implying it was a DMV failure. It was not a DMV failure. It was a DriveSafe failure. My child had completed her instructional hours over two weeks prior (final two hours at the Denver office) and they had not properly submitted. Previously, DriveSafe had failed to correctly document my child's completed classroom hours and I had to sit down with them to ensure that that digital record was corrected also.

A return call from the main DriveSafe number placed us in contact with a DriveSafe Investigator who corrected the error and allowed us to complete the licensing process. For that one individual, the Investigator, I am truly appreciative.

For the DriveSafe Boulder office, I have no further remark. Their lack of assistance in correcting this issue and in having any empathy whatsoever has ensured that I will go to another outfit when my other children need to go through the driving permit process. I am okay with the difficulty in scheduling driving hours as that is a product of being busy and short-staffed - I have patience and understanding with that. But to fail utterly at keeping rudimentary records, at prompt submissions of records, at customer service, that I will patronize again.

Maria R.

Best place for your teen to take the Driving Skills test! The driving test examiner was not only warm and supportive, but also very clear in instructions and patient, making the whole experience less stressful for my teen. Highly recommended for anyone looking for a supportive environment to complete their driving test!

Lan S.

DO NOT GO TO THIS PLACE! Very bad place! Unprofessional staff with bad attitude.

I notified the staff when registering for permit test that my current permit will not be expired at the test date, and confirmed many times if it is ok, and she said it’s ok. However, when I took the test and passed, they told me it’s invalid and I need to do it again because my current permit is not expired yet…. And in a very bad attitude !!!

The staff are very rude, unprofessional and the service is poor!

Eliana W.

My daughter had a great experience taking her license test. She passed her test, Jeff was professional and very good with giving her directions. At the end he explained the areas she needed to improve. The people working at the office were wonderful, kind and very helpful. Couldn’t have been a better experience. Thank you !