CHANGE, Inc & Family Medical Care CHC - Newell, West Virginia

Address: 1151 Washington St, Newell, WV 26050.
Phone: 44594010.
Website: changeinc.org
Specialties: Medical clinic, Community health centre, Dental clinic, Family practice physician, Mental health clinic, Women's health clinic, Pediatrician, Social services organization.
Other points of interest: Wheelchair accessible parking lot, Wheelchair accessible restroom, Gender-neutral restroom, Restroom, Appointments recommended, Offers free or low-cost care based on individual circumstances.
Opinions: This company has 35 reviews on Google My Business.
Average opinion: 3.4/5.

📌 Location of CHANGE, Inc & Family Medical Care CHC

CHANGE, Inc & Family Medical Care CHC 1151 Washington St, Newell, WV 26050

☎️44594010

⏰ Open Hours of CHANGE, Inc & Family Medical Care CHC

Monday: 8 AM–4 PM
Tuesday: 8 AM–6 PM
Wednesday: 8 AM–4 PM
Thursday: 8 AM–4 PM
Friday: 8 AM–4 PM
Saturday: Closed
Sunday: Closed

CHANGE, Inc & Family Medical Care CHC

Located at 1151 Washington St, Newell, WV 26050, CHANGE, Inc & Family Medical Care CHC is a comprehensive medical and dental clinic that offers a wide range of services to meet the healthcare needs of the community. Established to provide quality care to low-income families and individuals, the clinic has become an essential resource for many in the area.

About CHANGE, Inc & Family Medical Care CHC

CHANGE, Inc & Family Medical Care CHC is a non-profit organization that aims to improve the health and well-being of individuals and families through accessible, affordable, and high-quality medical, dental, and social services. The clinic's dedicated team of healthcare professionals work together to provide a holistic approach to healthcare, addressing both physical and mental health needs.

Services Offered

Some of the services provided at CHANGE, Inc & Family Medical Care CHC include:

Medical clinic
Community health center
Dental clinic
Family practice physician
Mental health clinic
Women's health clinic
Pediatrician
Social services organization

The clinic also offers free or low-cost care based on individual circumstances, making healthcare more accessible to those who need it most.

Accessibility

CHANGE, Inc & Family Medical Care CHC is committed to ensuring that all individuals can access their services. The clinic provides wheelchair accessible parking, restrooms, and gender-neutral restrooms to accommodate those with disabilities. Appointments are recommended, but walk-ins are also welcome.

Reviews and Opinions

CHANGE, Inc & Family Medical Care CHC has received 35 reviews on Google My Business, with an average rating of 3.4 out of 5 stars. Many patients praise the clinic for its friendly and professional staff, as well as the comprehensive range of services offered. Some reviews mention the excellent care provided by specific healthcare professionals, such as the dental team and family practice physicians. Overall, the clinic has received mixed reviews, with some customers expressing satisfaction with their experiences, while others have noted issues with appointment availability and communication. Despite these concerns, the clinic continues to serve the community and strive to improve the health and well-being of its patients.

👍 Reviews of CHANGE, Inc & Family Medical Care CHC

CHANGE, Inc & Family Medical Care CHC - Newell, West Virginia

Katie C.

5/5

I have had GREAT experiences here, NP Cave is very good, Paula & Jenn. Amazing people! Very professional..

I recently had to see the Dentist Kelly, her and her whole crew Bree, Katelyn, top notch! Very lucky to have this so close to home. 😀

Jen K.

5/5

Kelly shaw was great step by step she told me what she was doing when she pulled my tooth. My doc retired I needed a new dentist. It's her

Samantha N.

3/5

I love my doctor! This review is for the amount of time it takes to get a receptionist to answer the phone. On hold a total of 70 minutes. 11 people were in front of me then finally down to 1 people ahead of me and then on hold 25 minutes after that. Maybe an answering machine we could leave a message and they could call us back might help better than the system they are using now.

Aaryn M.

5/5

Everyone here has always been so kind to me. They listen to all my concerns and I never have have issues making appointments or getting in. I always receive follow up calls when needed and my prescriptions are always sent in immediately so I never have to wait.

MissHachan

2/5

UPDATE as of 6-2-22 they do not have any actual family doctors in this clinic. It is all nurse practitioners. So if you need an actual doctor for social security, child support, or any other legal purposes, you will have to find somewhere else to go.
My initial review:
Me and my son have been patients at Change Inc in Newell for many years I have come to love many of the providers at this office but there are a lot of things that really need worked on. The first being their telephone system. Getting ahold of anyone is like pulling teeth and the dental department doesn't bother to pick up the phone pretty much at all. I had to find another place to do a dental health check up for my son to register for kindergarten because no one bothered to answer for over a week so he couldn't be scheduled at the office on time to make the deadline.
The next bad thing being the "letting go" of great employees and apparently not taking care of others to the point they leave. When I first started coming, the secretaries at the front desk were amazing and knew me and my son the moment we walked in. They all left because of something going on with that office. Dr. Tucker was an amazing gynecologist who actually cared and bent over backwards after I had my son to make sure I was healthy. She was let go. When I finally did switch my doctor to one in Change, it was actually a nurse practitioner, Amanda. Not long later, she was gone. I switched to Dr. Applegate who is one of the most knowledgeable and caring doctors I've ever met. He goes out of his way to help and genuinely tries to get you any help you might need. Now he's being let go because they want doctors who can get patients in and out as quickly as possible (roughly 15 minutes), as I heard. So not only can they not keep their phones functioning and keep enough employees to answer them in a timely fashion, they are getting rid of some of the best doctors due to the amount of time they take. For a community office with so many services, you would figure they would actually attempt to care about getting their patients the best care and lately, it seems to be about just the money. If this isn't adjusted, they'll be losing a lot of patients in a short amount of time.
At this point, the only reason we stay is because the pediatrician Dr. Littleton and the dentist Dr. Lyons are absolutely amazing. If they ever remotely think about getting rid of those two, I'm done coming here.

Hunter S.

1/5

Slow very slow was not good the people were nice but very slow

Marnie L.

1/5

Pitiful. Our area is loosing the best Dr. ever. Dr Applegate is by far the best Dr. I have ever seen. He listens, and he cares about what is best for his patients. My question is why? Why is such a compassionate and kind Dr. leaving? I need a Dr. who knows me and cares about my complex medical condition, not a nurse practitioner! Why Change Inc. are you doing this? Now I am left to find another Dr. on my own. Finding another Dr. like Dr. Applegate will be impossible. Why am I left “out in the cold” again? Why does Change keep loosing their best people? It’s a question that needs addressed, and I for one would be curious to know the answers.

Vanessa F.

1/5

Very good about getting you in to be seen when needed.
However they are not timely on getting your prescriptions to your pharmacy in a timely manner☹. When you are sick or when your child is sick you do not want to wait hours for your pharmacy to get your script.
This occurs often here sad but true.
Hope someone realizes this is an issue and address before my family finds another provider.