Apexon - Experience, Digital Engineering and Data Solutions - Dublin, Ohio

Apexon – Experience, Digital Engineering and Data Solutions is a company located at 565 Metro Pl S #3215, Dublin, OH 43017, United States. They specialize in computer support and services, offering a range of solutions designed to optimize technological operations for businesses. For immediate contact, individuals can reach them at 6143458646. Further information, including detailed service offerings and company history, can be found on their website: apexon.com. Apexon distinguishes itself through a commitment to providing comprehensive and reliable technological assistance.

Company Overview & Specialties

Apexon operates as a dedicated provider of digital engineering and data solutions. Their core competency lies in delivering robust computer support, encompassing hardware maintenance, software troubleshooting, network administration, and cybersecurity measures. They cater to a diverse clientele, potentially including small to medium-sized enterprises (SMEs) seeking streamlined IT operations and larger organizations requiring specialized technical expertise. The company’s strategic location in Dublin, Ohio, positions them within a thriving business environment, facilitating efficient service delivery and client engagement.

Key Services Offered

While specific service packages vary, Apexon generally provides the following:

• IT Support & Help Desk: Immediate assistance with hardware and software issues, ensuring minimal downtime for clients.
• Network Management: Configuration, monitoring, and maintenance of network infrastructure, including routers, switches, and firewalls.
• Data Backup & Recovery: Implementing secure backup strategies and developing recovery plans to mitigate data loss risks.
• Cybersecurity Solutions: Providing preventative measures and incident response strategies to protect against cyber threats.
• Cloud Services Support: Assistance with migration, management, and optimization of cloud-based applications and infrastructure.
• IT Consulting: Strategic guidance on technology adoption, infrastructure planning, and digital transformation initiatives.

Accessibility: Apexon is committed to inclusivity, offering wheelchair-accessible car parks and an wheelchair-accessible entrance, ensuring ease of access for all clients and visitors. This demonstrates a strong consideration for accessibility and adherence to ADA guidelines.

Customer Feedback and Reputation

Currently, Apexon has 1 review on Google My Business, resulting in an average opinion of 1/5. This indicates a significant area of concern regarding customer satisfaction. It’s crucial to note that a single review can be influenced by isolated incidents and doesn't necessarily reflect the overall quality of the services provided. However, the low average score warrants a thorough investigation into the reasons behind the negative feedback and proactive steps to address client concerns. Potential areas for improvement could include enhanced communication protocols, improved response times, and a more consistent delivery of service quality. The company should actively solicit feedback from its clients to gain a better understanding of their needs and expectations.

Contact Information & Resources

To connect with Apexon, the following information is readily available:

• Address: 565 Metro Pl S #3215, Dublin, OH 43017, United States
• Phone: 6143458646
• Website: apexon.com

The website, apexon.com, serves as a central repository for detailed service descriptions, case studies, and contact forms. It’s recommended to explore this resource for a comprehensive understanding of Apexon’s capabilities and offerings. The digital engineering expertise and comprehensive computer support services provided by Apexon aim to be a reliable partner for businesses seeking to leverage technology effectively.