Alaska Marriage & Family Therapy Associates LLC - Anchorage, Alaska

Christian M. M.

Dr. Carpenter is an exceptional therapist who truly listens and understands my needs. From our first session, I felt comfortable and supported. His approach is both compassionate and practical, offering valuable tools and insights that have helped me make real progress. I highly recommend him to anyone looking for a skilled, empathetic professional to guide them through life's challenges.

Desiree H.

Absolutely horrendous therapy from the owner herself. Lied to my child, and tried to turn her against her own parents after emotional abuse from a step parent, and lied to the child custody investigator. As someone who allegedly emancipated herself from her own parents, you would think she would understand how important parents are to a child.
Thankfully my daughter understood that the therapist was lying. A younger child would not understand this abuse from a therapist. Do not go here and definitely do not bring your children here.

Mariela S.

I am extremely grateful I came to this place they have the most amazing techniques to help you in every way I highly recommend it. They help me reconnect to my authentic self and it is the most rewarding feeling’s to be able to connect to my body again too. Thank you Khala Hamilton for everything. It feels like a miracle.
I am so happy to feel this connected again and she also saved my marriage.

Grace P.

My fiancé and I went to an appointment but they made me feel so unsafe, they made me feel way worse than I was going to the appointment, my fiancé noticed and came up with the most ridiculous excuse to get us out of there, thank God he noticed how the receptionist and the person she called made me feel. They asked me for my ID and I gave it to her. My ID wasn’t enough for her and she made a call, in that call she said “I have your ID but I don’t know what to do with it” then she continued saying “no, the camera is only looking at me not at her” I immediately felt horrible, they have no empathy, they don’t care about making patients feel bad who go there for EMOTIONAL HELP, note that we were going to pay, we do not use insurance, I had already talked about that with the person with whom I made the appointment. I do not recommend that place. I told her that if I had any problems my fiancé had his ID, and she refused to accept my fiancé's ID, it was all very strange, I told her twice and both times she refused. My fiancé gave her his ID and after seeing me with my head down and about to cry he asked for the ID and we left. What can people expect from this place? I don't know, and we will not return to this place instead of making me feel welcome and calm in a place that is for that, they made me feel horrible. We did not go to do any legal or governmental paperwork, we just went to counseling to improve our relationship, but it was not possible... After this horrible experience, I realized that I have a great man in my life. My fiancé thought that I had gotten angry after that, but I thanked him, and we just said that it was a very strange place. Latino or Hispanic people believe me, we are not welcome in this place.
She just had to put my name and see that it was me in the photo and enter all that information into her computer, but it wasn't enough. She also gave me a tablet to enter the same thing again. I don't understand, why waste more time. I don't know if they did it to all the new patients or just to us. But that call she made and the comment about the camera was not at all pleasant, it was very disastrous.

Alexis B.

Disclaimer: I do not write this review to be rude, but in hopes that the business will fix these issues so other clients don’t deal with the same problems.

First, they are trying to charge me over $300 for only a 40 minute consultation, even though they are in-network with my insurance AND I have already met my deductible. In the process of trying to work it out but I can’t explain that one.

Second, although Ka’hala seemed nice and with good intentions, she was extremely unprofessional. She laughed inappropriately and at inappropriate times, and made me and my partner very uncomfortable. She also spoke poorly of other clients (no names attached, but still).

The receptionists are also not helpful at all, maybe just due to lack of training.

I would not recommend this place.

Jaryd A.

This place is a joke, we went and met with the placement specialist first who recommends which doctor you should see. She ended up recommending Dr Carpenter. We walked into his office for the first meeting, he was 10 minutes late asking us back, he barely paid any attention to what we were saying, as well as, staring at his phone or computer throughout the first 15 minutes of our appointment. He was just completely apathetic to us and anything we had to say. I do not recommend this place to anyone it's terrible.

Travis R.

My wife and I really appreciate and recommend the AK Marriage and Family Therapy. The councelors are friendly and easy to talk to. They have helped us a great deal. Especially Duncan and Kyria.

The finance department is also very professional and provided a positive experience throughout the payment process of our final balance.

Overall we loved our experience with this office and highly recommend them for anyone seeking help with their mental, emotional and relationship health.

Robin

Please do not attend this practice for marriage counseling. My spouse and I attempted therapy here and received little to no help. We met with Dr. Carpenter, then K'hala. They saw the fragility of our situation and did not treat us with urgency or care.