Centurylink - Alamosa, Colorado

When researching CenturyLink located at Address: 497 Fourth St, Alamosa, CO 81101, it's important to consider several key aspects of this telecommunications service provider. CenturyLink is primarily known for offering telecommunications services, which include a wide range of communications solutions such as Internet, TV, home phone, and business services.

Their business is headquartered in Denver, Colorado, which is somewhat distant from their Alamosa location but suggests a larger operational reach. The specific address, 497 Fourth St, Alamosa, CO 81101, is in a small town, which might imply a more personalized service experience compared to larger metropolitan areas.

For those looking to delve deeper into CenturyLink's offerings or to address any issues they might have, the official website: centurylink.com is a valuable resource. It provides comprehensive information about their services, pricing, and how to get in touch with customer support.

Customers have shared their experiences on Google My Business, where CenturyLink has received 13 reviews. The average opinion is quite concerning at 1.5/5. This low rating suggests potential issues with service quality, customer support, or both. It's crucial for prospective customers to consider these feedbacks carefully.

Some notable features of CenturyLink include their history as a leading telecommunications company in the United States, which lends credibility to their service offerings. However, the low average rating indicates that there might be significant room for improvement in customer satisfaction.

For individuals seeking telecommunications services in the Alamosa area, it's recommended to weigh the pros and cons. While CenturyLink's national presence could mean access to a variety of services, the poor customer reviews suggest that direct experience may not always align with expectations.

In light of these findings, it might be beneficial to explore other telecommunications service providers in the region. Before making a decision, consider visiting CenturyLink's website to compare their services with those of competitors, read more detailed customer reviews, and perhaps reach out to their customer service for more information. Given the current average opinion, it's wise to gather more insights before committing to a long-term contract.

To get started or to find out more about CenturyLink's services, even with the reservations based on customer feedback, you can easily do so through their website. This proactive approach allows you to make an informed decision that best suits your needs.

👍 Reviews of Centurylink

Jurice M.

1/5

Recently my internet connection keeps going out and they no longer have 24/7 service, the customer service sucks. They use to be able to help you with most problems over the phone; now all they want to do is send someone out. So you have to wait days or weeks until a technician can come out and then in my situation, it works for two days and then I'm down again! When I ask for a discount because my internet is down more then it is working, they won't give me one. This company has really gone down hill and does not seem to care about their customers.

Amanda L.

1/5

Wretched, wretched "service," if you can call it that. I purchased a family property, tried to transfer the phone service from my uncle's name to mine, keeping the same phone number. It took WEEKS, with BOTH of us calling. At one point, they put me on a never-ending automated service loop that I had to hang up from. I finally thought things were going smoothly, then a get a bill for HALF AGAIN what I was told the (grossly-inflated) price would be. Their records say we've been loyal customers for SIXTY YEARS with this family property. But as soon as I can find other service, I'm done with this train-wreck. Automated phone system is beyond hellacious. Reps aren't given the authority to help. Promised call-backs don't happen. Wait times are outrageous. All to pay out the wazoo for the "privilege" of having them provide a service at prices that are absurdly inflated. SO not worth it!

Nolan J.

1/5

Absolutely terrible service, gotta wait on the phone for an hour to get a hold of anybody, just to get redirected five times and told that your service is fine even when it’s not. they provide half of the promised service that you sign up for. The customer service is worthless

Lisa K.

1/5

CenturyLink directed me to chat for several things that should just be available online, trying to upsell me at every step. Wasted my time, then informed me the changes I need cannot be made because their system is down. Srsly. Will not be a customer again.

Bryce D.

1/5

Yes it's a one star... the tech's that come out and do the installation are the best, they stayed on site to figure it out when the other people were the ones that messed up my order. They are the real deal. I originally ordered the 60 and had to settle with a 30 do to being told the 60 isn't available in my location even after it said on the site it was but oh well... you get it... now the 30 is running slower than a sloth.

Drake O.

1/5

People need to report this place to the BBB every chance we get! You are a disgrace to this valley! This company gets away with all kinds of wild B.S.. would it actually kill you to practice good business, instead of what ever you call what you're doing now? This company is a complete and total disgrace to the USA. Go take your trash to North Korea century trash Link

Sam J.

1/5

For anyone who’s ever attempted to get a simple issue resolved, I feel for you.
For those who are about to deal with this company on a service issue, good luck.

Shaya M.

1/5

Double charging..saying my payment did not post when my bank says something different. No help when I'm off work. So frustrating.